Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Teams and Copilot Are Changing Addresses — Update Every Firewall and Endpoint Before Your Users Tell You
Teams and Copilot Are Changing Addresses — Update Every Firewall and Endpoint Before Your Users Tell You Microsoft is relocating two of its ...
The "Missing Plugin" Problem: Why Your Monitoring Stack Only Catches What It's Configured to Catch
The "Missing Plugin" Problem: Why Your Monitoring Stack Only Catches What It's Configured to Catch In a recent article for The Register, Jac...
24 Hours to Report: The EU Cyber Resilience Act Just Turned Your Helpdesk Into a Compliance Record
The EU's Cyber Resilience Act (CRA) reporting obligations are now in force. As The Register reported, manufacturers of products with digital...
Dell's 52-Inch Monitor Is Impractical Fun. So Is Your Five-Tool IT Stack.
Dell's 52-Inch Monitor Is Impractical Fun. So Is Your Five-Tool IT Stack. This week The Register got hands-on with Dell's 52-inch enormo-mon...
Sovereign Cloud Is Splintering Your Server Estate — How to Monitor Everything From One Console
Sovereign Cloud Is Splintering Your Server Estate — How to Monitor Everything From One Console Introduction: Your Monitoring Problem Just Go...
AI Help Desk Agents Are Here — So Why Are Your Tickets Still Starting Blind?
AI Help Desk Agents Are Here — So Why Are Your Tickets Still Starting Blind? Salesforce Just Made a Move Every IT Team Should Watch Salesfor...
One Acquisition Away From a Forced Migration: Why RMM, Monitoring, and Helpdesk Belong on One Platform
One Acquisition Away From a Forced Migration: Why RMM, Monitoring, and Helpdesk Belong on One Platform The Consolidation Wave Isn't Waiting ...
Patch Tuesday Broke USB Audio on Windows 11: How to Catch Update Regressions Before Your Users Do
Patch Tuesday just proved again that the most dangerous update is the one your dashboard calls successful. Microsoft has confirmed that this...
When Ransomware Reaches Your Helpdesk First: Why "My Files Won't Open" Tickets Need Monitoring Context, Not Guesswork
When Ransomware Reaches Your Helpdesk First: Why "My Files Won't Open" Tickets Need Monitoring Context, Not Guesswork This week The Register...