Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
The Hidden Cost of Tool Sprawl: When Your RMM, Helpdesk, and Monitor Don't Talk
In a recent CIO article regarding the 2026 landscape of eSignatures, the author made a critical point that resonates far beyond digital docu...
Migrating Away from Microsoft? Why Your RMM Strategy Will Make or Break Your Sovereignty Project
Migrating Away from Microsoft? Why Your RMM Strategy Will Make or Break Your Sovereignty Project The headlines are buzzing about digital sov...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
The Engineering Shift in IT Operations This week, Microsoft made headlines by cutting approximately 4,800 employees, predominantly in commer...
Why Your IT Team is Still Troubleshooting with a 6-Month-Old Visio Diagram
Introduction Most outages don’t announce themselves with a catastrophic server failure or a blue screen of death. According to a recent anal...
Why Users Report Internet Outages Before You Do: Closing the Helpdesk Integration Gap
The internet is not a utility; it’s a battlefield. According to the latest 2026 network outage report from ThousandEyes, there were 443 glob...
Windows is Watching, But Are You? Closing the Gap Between Telemetry and Remote Action
You’ve probably seen the news coming out of the cybersecurity front: Windows telemetry played a pivotal role in identifying a suspect linked...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
We recently saw a fascinating case study out of Coinbase: by optimizing their architecture and managing 1,200 AI agents more efficiently, th...
When Your Helpdesk is Silent, Attackers Start Talking: Stopping Fake IT Support Scams with Integrated Ticketing
When Your Helpdesk is Silent, Attackers Start Talking: Stopping Fake IT Support Scams with Integrated Ticketing Attackers are no longer just...
Managing New Hardware in Remote Datacenters: Why Your RMM Needs to Be More Than a Patch Pusher
The news that South Korean startup FuriosaAI is deploying its RNGD accelerators in Equinix’s Lisbon datacenters is a bellwether for IT opera...