Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
The High Cost of Network Blind Spots in Fast-Growing Tech Environments
The High Cost of Network Blind Spots in Fast-Growing Tech Environments Introduction The tech landscape is shifting rapidly. A recent analysi...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
The Science of Predicting Failure (And Why Your Helpdesk Can't) Recently, the Department of Energy, Cleveland Clinic, and IBM announced a co...
The Hidden Cost of Tool Sprawl: When Your RMM and Monitoring Don't Talk
We recently saw a headline that perfectly encapsulates the current tech climate: an AI startup that has never turned a profit is signing a $...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
The Engineering Pivot: Less Noise, More Signal This week, Microsoft announced another round of layoffs, cutting approximately 2.1% of its wo...
Managing Infrastructure You Can't Touch: Why MSPs Need Unified Visibility When Servers Go Offshore
Samsung recently announced plans to commercialize a seaborne datacenter by 2028. While putting servers in the ocean is an extreme example of...
Why Your IT Team Learns About Critical Incidents From The News (And How to Fix Your Alert Logic)
The recent headlines regarding the Pegasus spyware infection of a European MEP’s phone are a stark wake-up call for the industry. While the ...
Microsoft Intune's Fix for Unenrolled Devices — But Who is Watching Your Patch Reboots?
Managing Microsoft Defender security on devices not enrolled in Intune It was a quiet Tuesday until Microsoft dropped a feature that simulta...
Agentic AI Needs a 'Living' Network Map: Why Stale Visio Diagrams Are Failing You
We are stepping into the era of Agentic AI. As the industry shifts from simple generative prompts to autonomous agents that collaborate, tri...
Why Users Should Never Outage You First: The New Strategic Helpdesk Workflow
The CIO role is shifting. According to recent industry analysis, we are moving away from the old rule of merely answering to the CEO toward ...