Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Why Your Helpdesk Operates in the Dark: Eliminating Data Silos Before End Users Call
The Resilience of Data and the Reality of IT Operations There is a certain irony in the recent news that a climate data site, previously shu...
Why Your Techs Switch Tabs and Users Switch Devices: Fixing the RMM Friction Gap
If the United States Secret Service—the agency literally responsible for protecting the President—can't get their agents to use government-i...
Why Your IT Team Learns About Outages From Users — and How Intelligent Monitoring Changes the Game
Why Your IT Team Learns About Outages From Users — and How Intelligent Monitoring Changes the Game If you follow the enterprise tech space, ...
Why Your Helpdesk Can't Keep Up with Automated Threats (And How to Fix It)
The recent revelation regarding an Amazon Q flaw—where booby-trapped Git repositories could execute commands and swipe cloud credentials—sho...
Vendor Lock-In vs. Direct Control: What the Broadcom VMware "Kill Switch" Means for Your RMM Strategy
The recent warning from the Cloud Infrastructure Service Providers Europe (CISPE) regarding Broadcom’s VMware software has sent a ripple thr...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
You’ve seen the headlines: a former Constellation Energy engineer allegedly made $1.4M in insider trading because he knew about Microsoft’s ...
Why You're Still Restarting Services Manually: Ending Vendor Lock-in with Self-Healing IT
Why You're Still Restarting Services Manually: Ending Vendor Lock-in with Self-Healing IT The headlines are dominated by giants battling reg...
The Silent Windows 10 Extension: How MSPs Can Track Compliance Without Losing Their Minds
You know the feeling. You’re managing your morning coffee and your ticket queue, and a subtle news update slips by. Microsoft quietly extend...
Why Your CISO Bypasses MFA and Your On-Call Admin Silences Their Phone
Why Your CISO Bypasses MFA and Your On-Call Admin Silences Their Phone A recent article on The Register highlighted a frustrating reality ma...