Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Teams Queues Gets Collaborative Calling — But Your Helpdesk Still Learns About Outages From Users
Microsoft's latest update to the Queues app for Teams deserves attention from anyone who runs a service desk. Shared call history across the...
When You Can't Just Replace the Hardware: Why Your RMM Is Now the First Responder
Marvell is pushing GlobalFoundries to light up more wafer production, and the subtext should matter to every IT manager reading this: demand...
When Your Best Sysadmin Becomes a Manager, Who's Watching the Servers?
When Your Best Sysadmin Becomes a Manager, Who's Watching the Servers? InfoWorld recently ran a piece called "We are all managers now," maki...
Microsoft's Blank SharePoint Pages Incident: Why "Fully Patched" Doesn't Mean "Working"
Microsoft's Blank SharePoint Pages Incident: Why "Fully Patched" Doesn't Mean "Working" Somewhere in your tenant right now, Microsoft is shi...
Your Network Map Is a Lie and Your Alerts Are Essays: Fixing Network Visibility for the Age of Machine-to-Machine Automation
Your Network Map Is a Lie and Your Alerts Are Essays: Fixing Network Visibility for the Age of Machine-to-Machine Automation Last week, Info...
Your Helpdesk Is the Last to Know About a SaaS Breach — AlertMonitor Makes It the First to Respond
Your Helpdesk Is the Last to Know About a SaaS Breach — AlertMonitor Makes It the First to Respond This Week's Proof: A Vendor's Cloud, Your...
September 2026 Patch Breaks Shared Printing on Server 2022: How RMM Turns a Fleet-Wide Print Outage Into a 30-Minute Fix
Patch Tuesday, Print Apocalypse: What Happened in September 2026 It's the morning after Patch Tuesday. You log in, and the helpdesk queue is...
Nextcloud's Desktop Office App Is Here — Your Team Just Inherited Microsoft's Uptime Job
Nextcloud's Desktop Office App Is Here — Your Team Just Inherited Microsoft's Uptime Job The Sovereignty Trade-Off Nobody Puts on the Slide ...
Three Departments in Three Years: What the GDS Chaos Teaches MSPs About Surviving Team Churn
Three Departments in Three Years: What the GDS Chaos Teaches MSPs About Surviving Team Churn The Register's report on the UK's Government Di...