Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
A Critical GitLab CVE Just Dropped: How MSPs Find and Patch Every Affected Client Server in Hours, Not Days
A Critical GitLab CVE Just Dropped: How MSPs Find and Patch Every Affected Client Server in Hours, Not Days On Wednesday, GitLab released up...
The Hidden On-Call Tax of Vendor-Forced Upgrades: How to Keep Alerting Intact Through Every Forced Migration
If you've been in IT operations for more than a few years, you already know that some of the biggest changes to your environment were never ...
When Updates Outpace Your Team: Fixing Patch Management Before the Next Mystery Reboot
If your CIO walked over right now and asked three questions — which machines are missing patches, which installs failed last night, and how ...
Shadow IT Just Got an IP Address: Why Live Network Discovery Is the New Baseline
Shadow IT Just Got an IP Address: Why Live Network Discovery Is the New Baseline A marketing team assembles a working customer-facing protot...
Why Your End Users Report Outages Before Your Helpdesk Does — and How Alert-to-Ticket Automation Ends It
This week, medicine crossed a line: a human received the first virus ever designed by artificial intelligence. Not a weapon — a cure. AI hel...
Attackers Used AI to Hit ConnectWise Cloud Backup — What It Means for Your RMM Stack
Attackers Used AI to Hit ConnectWise Cloud Backup — What It Means for Your RMM Stack Microsoft reported that a China state-aligned hacking g...
PHP2Shell Is Actively Exploited: Your Web Servers Are the Blind Spot in Your Monitoring
PHP2Shell Is Actively Exploited: Your Web Servers Are the Blind Spot in Your Monitoring There's a specific feeling that comes with news like...
One Bad CA, 50 Clients, Zero Visibility: How MSPs Turn Certificate Emergencies Into a 30-Minute Maintenance Window
This week, The Register reported that an Indian certificate authority is quietly exiting the cert-issuing business, following revelations th...
Who Gets Paged When Your AI Agent Fails at 2 A.M.? Fixing the Ownership Gap in On-Call Operations
It's 2:07 A.M. and Nobody Knows Whose Problem This Is A recent piece in The New Stack describes the scenario precisely: at 2:07 a.m., an AI ...