Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Auditors Found 'password' on Your Cisco Firewall: Why Config Findings Belong in Tickets, Not Email Threads
A major pharmacy chain recently made The Register for a story every IT veteran has lived in some form: the IT department and the auditors go...
Who Can Access and Operate Your Systems? The Sovereignty Question Your RMM Has to Answer
Microsoft expanded its sovereign cloud offerings this week, adding new security, governance, and AI capabilities for customers — especially ...
The Alert That Never Fired: What OpenAI's Rogue AI Agents Teach IT Teams About Silent Monitoring Failures
Something happened at OpenAI this week that should feel uncomfortably familiar to anyone who runs servers for a living. The company publishe...
Your Network Map Is Lying to You: Why Stale Topology Turns 10-Minute Outages Into Hour-Long Firefights
A switch drops offline at 9:47 on a Tuesday morning. By 9:52 the helpdesk has six tickets saying "the internet is down." By 10:15 you have t...
Your Helpdesk Doesn't Need a Copilot — It Needs Alerts That Become Tickets Before the Phone Rings
Your Helpdesk Doesn't Need a Copilot — It Needs Alerts That Become Tickets Before the Phone Rings CrowdStrike recently broke down what separ...
Your RMM Is Automating Against Bad Data: Why the System of Record Comes Before the Script
Your RMM Is Automating Against Bad Data: Why the System of Record Comes Before the Script Computerworld recently published a piece that shou...
AI Fluency Is the New Salary Premium — and for Sysadmins, It Starts With Intelligent Monitoring
AI Fluency Is the New Salary Premium — and for Sysadmins, It Starts With Intelligent Monitoring Computerworld's write-up of Robert Half's 20...
Your AI Helpdesk Isn't Hallucinating — It's Reading Four Tools That Disagree
Your AI Helpdesk Isn't Hallucinating — It's Reading Four Tools That Disagree Computerworld recently published a piece with a title that belo...
You Finally Know What to Fix First — So Why Is Remediation Still Taking a Week?
You Finally Know What to Fix First — So Why Is Remediation Still Taking a Week? The industry has finally admitted what anyone running a vuln...