Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Why Your Helpdesk Floods After Patch Tuesday — And How to Stop It Before Users Call
Why Your Helpdesk Floods After Patch Tuesday — And How to Stop It Before Users Call There’s a narrative making the rounds—fueled by recent a...
Windows 11 25H2: Why Your Disconnected RMM is Bleeding Hours on Patch Management
If you are an IT manager or MSP technician, you know the drill. Microsoft releases a new cumulative update for Windows 11 (currently version...
The Hidden Cost of Tool Sprawl: Why Your RMM and Monitoring Stack Are Failing You
Google recently announced Gemini 3.5 Live Translate, a feature that enables real-time voice translation in 70 languages. It’s an impressive ...
Supply Chain Attacks Rising: Why Your Helpdesk Needs to Stop Waiting for User Calls
The release of the Miasma attack toolkit on GitHub is a wake-up call for IT operations. By open-sourcing a sophisticated supply chain attack...
Meet Hades: The Supply Chain Malware That Exposes Your RMM Gaps
Meet Hades: The Supply Chain Malware That Exposes Your RMM Gaps If you are managing infrastructure for an internal IT department or an MSP, ...
Why You Find Out About Full Disks From Users — and How to Fix It With Unified Monitoring
It’s Prime Day season again. If you checked ZDNet recently, you saw the headlines: Amazon is slashing prices on SSDs from Samsung, WD, and C...
From 40-Minute Response to 90 Seconds: How AlertMonitor Changes the Alert-to-Resolution Workflow
The recent headlines surrounding Kyndryl—where executives secured six-figure stock awards while staff faced redundancy packages—highlight a ...
The Cisco SD-WAN Vulnerability: Why Your Patch Management Strategy is a Ticking Time Bomb
Cisco recently issued a stark warning regarding CVE-2026-20245, a high-severity vulnerability in the Catalyst SD-WAN Manager. Attackers are ...
Stop Managing Your Network in the Dark: The Hidden Cost of Stale Visio Diagrams and Tool Sprawl
InfoWorld recently highlighted how the web development landscape has fragmented, noting that without a “maestro”—a conductor to coordinate t...