Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Why Users Report Outages Before You Do: Fixing "Arbitrary and Capricious" Support with Unified Monitoring
This week, a federal judge ruled that the government’s move to designate Anthropic as a supply chain risk was “arbitrary and capricious,” ci...
The PaperCut 0-Day Crisis: Why Your RMM and Monitoring Must Be Unified
If you manage IT infrastructure for a living, you probably felt a chill last week when the news broke: PaperCut is under active 0-day attack...
Why You Discover ‘Hidden Features’ Like Kimi’s Toolbar From Users — Not Your Monitoring Stack
The recent discovery of a hidden 'Selection toolbar' in Kimi Work 3.2.3 is a perfect microcosm of the daily nightmare for IT Operations. Acc...
The Mystery Reboot: Why Your Users Think Updates Are Outages (And How AlertMonitor Fixes It)
The Mystery Reboot: Why Your Users Think Updates Are Outages (And How AlertMonitor Fixes It) We’ve all been there. A recent story on The Reg...
From Schrödinger's Network to Full Visibility: Why Your IT Team Is Always Playing Catch-Up
From Schrödinger's Network to Full Visibility: Why Your IT Team Is Always Playing Catch-Up When the BOFH writes about "Schrödinger's petty c...
Why Your Helpdesk Team is Always Reactive: The Hidden Cost of Disconnected RMM and Ticketing Tools
A recent article in The Register struck a nerve across the industry: "Industry that built the problem offers to sell you the solution." The ...
The Hidden Cost of Tool Sprawl: When Your RMM, Helpdesk, and Monitor Don't Talk to Each Other
There’s a scathing article over at The Register right now titled "AWS mumbles about its cost-busting networking tech when it should be shout...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
GitHub’s latest update to Copilot is fascinating not just for what it adds, but for why they added it. They rewrote the CLI runtime in Rust ...
The 'Big Tech' Lag: Why Vendor Lock-in Kills Self-Healing IT Ops
The IT landscape is currently fixated on the dominance of major tech giants. A recent article in The Register highlights a growing concern: ...