Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
The Wrong Network Map: How Stale Discovery and Invisible Devices Cost You Budget, Hours, and Credibility
The Wrong Network Map: How Stale Discovery and Invisible Devices Cost You Budget, Hours, and Credibility A widely-read CIO column recently n...
When Users Smell a Scam, They Call Your Helpdesk — Is Anyone Answering in Under 5 Minutes?
When Users Smell a Scam, They Call Your Helpdesk — Is Anyone Answering in Under 5 Minutes? Apple just shipped Impersonation Risk Detection i...
Fake HR Desktop Apps Are Handing Attackers Remote Access — Does Your RMM Know What's Installed on Your Endpoints?
Fake HR Desktop Apps Are Handing Attackers Remote Access — Does Your RMM Know What's Installed on Your Endpoints? The Register recently repo...
AI Assistants Are Coming for IT Ops — and They'll Expose Every Gap in Your Monitoring Stack
AI Assistants Are Coming for IT Ops — and They'll Expose Every Gap in Your Monitoring Stack Adobe just expanded its Claude integration to 80...
Why Your Ticket Queue Is Full of Problems Your Monitoring Tool Already Knew About
Microsoft just turned Copilot into a "super app": Chat, the autonomous Cowork agent, the redesigned Code environment, and Autopilot — all fu...
Office 2016/2019 Licenses Dying Overnight: How to Scope Fleet-Wide Impact With RMM Scripts Before Your Helpdesk Floods
Office 2016/2019 Licenses Dying Overnight: How to Scope Fleet-Wide Impact With RMM Scripts Before Your Helpdesk Floods Monday, 9:04 AM: "My ...
Who Monitors the Monitor? Why Your Server Monitoring Fails Silently — and How to Catch It Before Your Users Do
Who Monitors the Monitor? Why Your Server Monitoring Fails Silently — and How to Catch It Before Your Users Do OpenAI just demonstrated a fa...
Tool Sprawl Is Eating Your MSP Margins: Consolidating RMM, Monitoring, and Helpdesk in the SaaSpocalypse Era
Tool Sprawl Is Eating Your MSP Margins: Consolidating RMM, Monitoring, and Helpdesk in the SaaSpocalypse Era The software market was suppose...
80% of Network Pros Are Ready to Let AI Take On-Call. Your Alerting Isn't Ready Yet — Here's How to Fix It.
80% of Network Pros Are Ready to Let AI Take On-Call. Your Alerting Isn't Ready Yet — Here's How to Fix It. Cisco and Omdia just published n...