Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Legacy Hardware, Modern Headaches: How to Stop 32-Bit Machines from Flooding Your Helpdesk
If you think the era of 32-bit architecture is over, take a look around your shop floor, your back office, or that one intern desk in the co...
The 13-Minute Breach Window: Why Fragmented RMM Tools Are a Liability
The 13-Minute Breach Window: Why Fragmented RMM Tools Are a Liability Introduction A recent report from The Register highlights a terrifying...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
The Top-Down Monitoring Trap: Why Your "Policy" is Failing A recent article in Computerworld highlighted a critical truth about enterprise t...
The Lazarus Zero-Day Wake-Up Call: Why Your RMM Fails to Catch Failed Patches
Introduction Microsoft’s August 2026 Patch Tuesday is a nightmare scenario for IT operations. With roughly 400 vulnerabilities addressed—inc...
Why Your Network Map is Outdated Before You Print It: Moving from Static Diagrams to Live Visibility
We are seeing a massive push across the tech industry toward autonomous operations. Anthropic recently announced that Claude Code’s “auto mo...
Stop Waiting for Users to Report Outages: How to Connect Your Monitoring and Helpdesk
Stop Waiting for Users to Report Outages: How to Connect Your Monitoring and Helpdesk We recently read about how THG manages over 200,000 re...
The End of Physical Access: Why Unified RMM is Critical When You Rent Your Infrastructure
The days of walking into a server room to kick a rack or plug in a KVM cable are rapidly ending. A recent article in The Register highlights...
The False Productivity of Tool Sprawl: Why More Dashboards Don't Mean Less Downtime
In the development world, there is a growing obsession with "tokenmaxxing"—the idea that the volume of AI tokens consumed correlates with pr...
Why Your Helpdesk Is the Last to Know About DDoS Attacks — and How to Fix It
We’ve all seen the headlines. Geopolitical tensions escalate, major sporting events draw massive crowds, and suddenly—boom—your network is u...