Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
The Helpdesk Trust Crisis: Why Siloed Tools Fail Against Synthetic Media
Trust used to be a mechanic of the job. If a user called sounding frustrated about a login issue, or a "manager" messaged the helpdesk for a...
Infrastructure in Motion: Why Separate Monitoring and RMM Tools Are Slowing You Down
The days of the static server room are over. As the recent InfoWorld article on continuous purple teaming highlights, enterprise environment...
From Reactive Firefighting to Proactive Ops: How to Fix Your Infrastructure Monitoring
Southwest Airlines recently made headlines by putting endpoint operations on "autopilot," utilizing AI and automation to shift their IT team...
Microsoft Finds 16 Critical Flaws: How to Stop Your On-Call Team from Drowning in Patch Alerts
The battle between attackers and defenders is asymmetric, and Microsoft just confirmed it’s getting worse. With the unveiling of their new A...
The "Ctrl-Z" Update Strategy: Why Microsoft's Driver Rollback Isn't Enough for MSPs
Microsoft recently announced a 'Ctrl-Z' feature for Windows Update, a cloud-powered undo mechanism designed to automatically roll back dodgy...
Why Your Team Finds Out About Wi-Fi Dead Zones From Users (And How to Fix It)
The industry is buzzing about Wi-Fi 8 (802.11bn), or as Extreme Networks’ David Coleman calls it, the “Ultra High Reliability” release. The ...
The 'Nobody Heard It' Problem: Why Your Helpdesk is Always the Last to Know
Last week, the cloud world watched as Amazon Web Services (AWS) patched a critical authentication bypass in a service called "Quick." The re...
When AI Discovers 70+ Bugs in a Month, Your Legacy RMM Becomes the Bottleneck
We used to worry about the occasional zero-day. Now, we are facing a "vulnpocalypse." Palo Alto Networks recently released patches for 75 vu...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
Best Buy just slashed the price on an 8TB SanDisk SSD, and on the surface, that looks like a win for IT budgets everywhere. Who doesn’t need...