Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
The 'It's the Network' Trap: Why Your MSP Needs More Than Just Ping Alerts to Stop the Blame Game
We’ve all been there. A client calls, furious that their business-critical app is dragging. The ticket hits the queue, and the first instinc...
The DIY Trap: Why Custom Python Alerting Scripts Fail at 3 AM and How to Fix It
We’ve all done it. You need to monitor a specific legacy application or a quirky internal service that your standard RMM doesn’t quite catch...
The Cloudflare Wake-Up Call: Why Manual Patching is a Risk You Can’t Afford
The Cloudflare Wake-Up Call: Why Manual Patching is a Risk You Can’t Afford If you work in IT or manage an MSP, you likely saw the news: Clo...
Lab-Tested, Site-Failed: Why Static Network Maps Are Destroying Your Deployments
Lab-Tested, Site-Failed: Why Static Network Maps Are Destroying Your Deployments We’ve all been there. You spend weeks configuring a custom ...
Why Your Team Learns About Outages From Users (And Not Your Tools)
If you work in IT or manage an MSP, you’ve likely seen the viral photo from the local transit authority: a giant digital bus schedule board ...
When SaaS Goes Dark: Why Unified RMM Determines Recovery Time
The recent cyberattack on Canvas, the educational SaaS platform, was a harsh lesson in downtime. Hackers claiming to be 'ShinyHunters' took ...
The Hidden Cost of Tool Sprawl: Why Your IT Team Learns About Outages From Users
If you followed the recent tech news, you saw the saga of GameStop CEO Ryan Cohen’s eBay account abruptly banned—only to be reinstated short...
The £35M Warning: Why Tool Sprawl is Killing Your MSP Profitability (and How to Fix It)
The Cost of Fragmentation: A Cautionary Tale The IT industry was recently shaken by the news that the UK Home Office abandoned a £35M projec...
Breaking the Muscle Memory of Alert Fatigue: Why Your On-Call Team Dreads the Pager
We recently came across a quirky piece on The Register about a developer who wrote a functional clone of the Vi text editor using BASIC. It’...