Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Why Your IT Team Learns About Outages From Users — and How to Fix It With Integrated Helpdesk
We recently discussed an interesting security angle regarding AI agents: they aren't inherently evil, but they will do exactly what they are...
The Microsoft Fiber Outage: Why You Can't Rely on Status Pages and Need True RMM
Last week, a routine maintenance task turned into a nightmare for Microsoft. A contractor damaged a fiber conduit, severing connectivity and...
The Hidden Cost of Tool Sprawl: Why Your RMM and Monitoring Don't Talk (And How to Fix It)
We just read the news: Tesla is burning through a billion dollars as Elon Musk bets the farm on chips and bots. The article highlights the i...
High-Performance Hardware, Low-Fidelity Alerts: Why Your Monitoring is Failing Modern AI Racks
The news from the hardware front is staggering. AMD’s new Helios rack-scale systems are throwing down the gauntlet, boasting specs that riva...
When Windows Update Delivers Bloatware: Reclaiming Control from LG, McAfee, and Vendor Adware
When Windows Update Turns Into a Delivery Mechanism for Ads If you were managing a fleet of Windows workstations recently, you might have no...
Stop Learning About Mesh Outages From Users: Why Your Network Monitoring Needs Topology Mapping
The debate is everywhere in the industry right now: stick with a traditional single Wi-Fi router or upgrade to a full-home mesh system? A re...
The 'Agentic' Gap: Why Your Helpdesk Waits for Users Instead of Alerts
The IT industry is currently buzzing with the release of Poolside’s Laguna S 2.1, an "agentic" coding model designed to execute complex task...
Evading Detection: Why Browser-Based C2 Traffic Breaks Siloed RMM Tools
The recent emergence of the Chaos ransomware group’s msaRAT is a stark wake-up call for anyone managing Windows endpoints. This Rust-based t...
Drowning in Alerts? How to Fix the Signal-to-Noise Ratio in Windows Server Monitoring
GitHub recently announced drastic cuts to its public bug bounty payouts. The reason? An avalanche of low-quality, AI-generated security repo...