Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Why Enterprise Architecture Fails at the Helpdesk Level (And How to Fix It)
We talk a lot about Enterprise Architecture (EA) frameworks like TOGAF in the boardroom. The Open Group Architecture Framework (TOGAF) is de...
Critical cPanel Vulnerability Active: Why Your Disconnected RMM is a Liability
Critical cPanel Vulnerability Active: Why Your Disconnected RMM is a Liability If you manage hosting infrastructure or work for an MSP with ...
The Hidden Cost of Tool Sprawl: When Your RMM and Monitoring Don't Talk
The tech landscape is shifting. According to a recent analysis in The Register, consumers are increasingly turning to the preowned market—pu...
When Automation Goes Wrong: Preventing Fleet-Wide Disasters with Controlled Self-Healing
When Automation Goes Wrong: Preventing Fleet-Wide Disasters with Controlled Self-Healing There is a growing fear in the IT industry right no...
The Hidden Cost of Tool Sprawl: When Your RMM, Helpdesk, and Monitor Don't Talk to Each Other
The IT industry is currently obsessed with “vibe coding”—the concept of using AI to generate functional applications in minutes. It promises...
Vendor Lock-in Isn’t Just for Phones: Breaking Free from Rigid RMM Alerting and On-Call Chaos
If you work in IT operations, you likely read The Register's recent piece on the "Gruesome Twosome"—Apple and Google—and their ever-tighteni...
The Patch Tsunami Is Here: Why Your RMM Alone Can't Handle the AI-Driven Bug Flood
Britain's National Cyber Security Centre (NCSC) recently dropped a warning that should send a shiver down the spine of every sysadmin and MS...
Why Your IT Team Learns About Outages From Users — And How to Fix It With Network Visibility
In the UK, thousands of frustrated learners couldn't book driving tests for an entire week while the DVSA's booking system was effectively o...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring FC Bayern Munich is currently making headlines ...