Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Stop Fighting Tool Sprawl: Why True Self-Healing Requires a Unified Platform
You’ve likely seen the news that Microsoft is retiring the Copilot Surveys Agent, opting instead to integrate those capabilities directly in...
The Hidden Cost of Tool Sprawl: When Your RMM, Helpdesk, and Monitor Don't Talk
The Hidden Cost of Tool Sprawl: When Your RMM, Helpdesk, and Monitor Don't Talk Microsoft is currently testing an experimental feature calle...
Agentic AI Attacks at 1,000 Requests Per Second: Why Human On-Call Teams Need Smarter Filtering Now
If you haven't read the news about Anthropic's recent disclosure regarding a Chinese state-sponsored campaign hijacking the Claude Code assi...
When Automation Breaks Production: Why Your Patch Tuesday Needs More Than Just Speed
When Automation Breaks Production: Why Your Patch Tuesday Needs More Than Just Speed The IT industry is currently obsessed with speed. Googl...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Live Network Topology
The narrative around AI in IT has shifted dramatically. Recent labor market data suggests that rather than destroying senior technical roles...
The Cross-Tenant Recall Update Won’t Fix Your Broken Helpdesk Workflow
The Cross-Tenant Recall Update Won’t Fix Your Broken Helpdesk Workflow Microsoft recently announced a much-needed update to Exchange Online:...
The Efficiency Gap: Why Fragmented RMM Tools Cost More Than You Think
In the IT industry, we are currently obsessed with efficiency benchmarks—specifically, the move toward high-performance, low-cost AI models ...
The Hardware Blindspot: Why Your RMM Misses the Real Server Health Story
The Headline That Should Wake You Up Recent tech headlines are dominated by supply chain scrutiny, specifically the news that Lenovo has had...
The Windows 11 26H2 Shift: Why Default Backups Demand a Unified MSP Strategy
Microsoft is changing the game again with the upcoming Windows 11 26H2 release. By flipping the default switch on Windows settings backup an...