Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
The 'Headless' Helpdesk Trap: Why Disconnected RMM and Ticketing Tools Are Killing Your SLAs
The 'Headless' Problem in Modern IT Operations Big moves in the SaaS world often mirror the silent struggles of internal IT departments. Rec...
The Tab-Switching Tax: Why Your RMM and Monitoring Need to Unify During Critical Incidents
The Tab-Switching Tax: Why Your RMM and Monitoring Need to Unify During Critical Incidents Last week, a ransomware operator made headlines f...
Why You Can't Manage Sovereignty If You Can't See Your Servers
Introduction IBM recently announced a new "Sovereignty Risk Profile" tool to help organizations track where their data lives and ensure it m...
Autonomous Agents vs. The 2 AM Outage: Why Patch Management Still Needs a Unified Watchdog
Autonomous Agents vs. The 2 AM Outage: Why Patch Management Still Needs a Unified Watchdog Microsoft recently unveiled Scout, an autonomous ...
286 Global Outages Last Week: Is Your Network Map Actually Helping You Survive Them?
According to the latest Internet Health Check from ThousandEyes, the week of May 25 through May 31 saw 286 global network outage events acro...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
As the SITS (Service Desk and IT Support Show) celebrates its 30th edition at ExCeL London, it’s a poignant moment to reflect on the evoluti...
From Vulnerability to Compromise in Days: Why Your RMM and Monitoring Must Be One
From Vulnerability to Compromise in Days: Why Your RMM and Monitoring Must Be One It’s the scenario that keeps IT managers up at night: A cr...
Stop Guessing on Hardware Upgrades: How Monitoring Data Should Dictate Your Infrastructure Spend
You’ve probably seen the headlines recently. A 64GB Kingston Fury Beast DDR5 RAM kit dropped by nearly $200 at Best Buy. For a homelab enthu...
Stop Relying on Stale Visio Diagrams: Why Manual Network Scans Are the New Waterfall
I’ve been in IT long enough to remember when software updates arrived via physical mail. We used to accept that planning cycles took weeks b...