Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Monitoring The concept of the "agent harness" is making wa...
The Hidden Cost of Alert Noise: Why Your On-Call Team Is Deaf to Critical Incidents
I recently read a review of Bose’s new Lifestyle Ultra speaker, where the author described the anxiety of upgrading a legacy system (the def...
NAS Updates Gone Wrong: Why Your Monitoring Tool Misses the Reboot (And How to Fix It)
The Best Storage is Useless If It's Offline ZDNet recently released their list of the best NAS devices of 2026, highlighting impressive hard...
Why Your Network Map Fails When Users Ditch Laptops for XR Headsets and Tablets
Introduction A recent ZDNet article detailed a fascinating experiment: a tech professional spent 30 days ditching their laptop for a “futuri...
The Cost of 'Bundled' Software: Why Your Helpdesk Workflow is Still Broken
The UK’s Competition and Markets Authority (CMA) recently launched a high-profile antitrust investigation into Microsoft’s business software...
The Hidden Cost of Tool Sprawl: When Your RMM, Helpdesk, and Monitor Don't Talk to Each Other
We’ve been reading a lot lately about the complex symbiotic relationship between tech giants, specifically in articles like "Why Apple needs...
Why Your IT Team Learns About Outages From Users — and How to Fix It With Unified Infrastructure Monitoring
A recent industry search for a "Digital chief" for England’s schools put out a specific, albeit gritty, requirement: the candidate must "enj...
The 'Forward-Deployed' Trap: Why Tool Sprawl Stops MSPs From Scaling
The 'Forward-Deployed' Trap: Why Tool Sprawl Stops MSPs From Scaling This week, Google Cloud CEO Thomas Kurian issued a call for "forward-de...
AWS M3 Ultra Macs Arrive, But Your On-Call Team Shouldn't Pay the Price
AWS just dropped the M3 Ultra Mac Studio into its EC2 fleet. For developers, this is a dream—near-infinite build farms for Apple Silicon wit...