Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Stop Treating Unpatched Endpoints Like Harmless Apps: How to Fix Your Patch Management Regime
Stop Treating Unpatched Endpoints Like Harmless Apps: How to Fix Your Patch Management Regime Recent headlines have been dominated by a parl...
The Network Black Hole: Why You’re Hearing About Outages from Users Instead of Your Monitor
The Network Black Hole: Why You’re Hearing About Outages from Users Instead of Your Monitor I recently read a story about the British govern...
The 'Helpdesk Gap': Why Your IT Team Is Fighting Modern Outages with Legacy Tools
The UK Ministry of Defence recently announced a £1 billion investment in the RCH 155, a high-tech, remote-controlled howitzer mounted on a B...
Why Your Remote Management Can't Keep Up With Rapid Growth (And Why Tab-Switching is Killing You)
We’ve all seen the headlines about massive infrastructure wins. Recently, XLSMART and ZTE announced they had added 7,000 5G sites in just ei...
Learning About Outages From Users: Why 'Average' Response Times Are Killing Your Server Uptime
Recently, The Register reported that X (formerly Twitter) told Ofcom it would finally commit to reviewing reports of illegal hate and terror...
Cisco SD-WAN Zero-Day Panic: Why Your Network Map Is Your First Line of Defense
Another day, another critical CVE. If you’re managing infrastructure for an MSP or an internal IT department, you likely saw the headlines t...
Why Helpdesk Tickets Stall on 'Dumb' Devices — and the Unified Approach to End-User Support
The Rise of the "Cloud-Managed" Peripheral If you read The Register’s recent review of Dell’s attempt to rival Apple’s AirPods, you might ha...
The Hidden Risk of AI Scripts in RMM: How to Safeguard Remote Management
AI is reshaping the IT floor. As Moshe Sambol of Lightrun recently warned, AI-generated code is 'pain waiting to happen,' rapidly accumulati...
Why Your Server Monitoring is Failing the 'Autonomous Agent' Era: Moving From Alert Fatigue to Intelligent Action
The Structural Shift in Ops: When Development Speed Outpaces Visibility Three years ago, the debate was about whether developers should use ...