Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
Patch Tuesday Chaos: Why Your RMM Isn't Enough to Stop Post-Reboot Outages
The 20-Year Ritual That Still Breaks Servers Last month marked the 20th anniversary of Patch Tuesday. For two decades, IT professionals have...
The Danger of False Confidence: How Contextual Alerting Saves Your On-Call Rotation
We’ve all read the horror story or lived it ourselves: It’s a Saturday afternoon. The Grand Prix is on the TV, the work week is officially o...
Stop Guessing Your Patch Status: How to Eliminate 'Update Hallucinations' and Prevent Costly Outages
In a recent NetworkWorld article, the discussion around Digital Twins in data centers highlighted a critical reality of modern infrastructur...
The Visio Diagram is a Lie: Catching Network Drift Before Users Complain
If you still rely on a Visio diagram created six months ago to understand your network, you are flying blind. A recent article on DevOps.com...
When Malware Hits the Helpdesk: Why Siloed Tools Delay Remediation of Compromised Devices
We talk a lot about "zero-day exploits" and "supply chain attacks" in the security operations center (SOC), but for the rest of the IT depar...
The Tab-Switching Trap: Why Disconnected RMM and Monitoring Tools Are Killing Your MTTR
The IT industry is currently obsessed with the concept of integration—specifically, how different systems can talk to each other to create a...
Why Waiting for User Complaints is Failing Your IT Ops: The Danger of Reactive Monitoring
The Trap of Reactive Responses in IT Operations There is a fascinating discussion happening in the tech world right now about "emotion-readi...
Why API-Only AI and Tool Sprawl Are Killing Your MSP Margins (And How to Fix It)
Why API-Only AI and Tool Sprawl Are Killing Your MSP Margins (And How to Fix It) If you are managing an MSP or an internal IT department, yo...
60% Error Rate: Why Unfiltered Alerts Break Your Ops Team (Just Like Ontario’s AI Scribes)
The Hallucination Problem in IT Operations You probably saw the news out of Ontario recently. Auditors found that AI "scribe" tools used by ...