Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
The Visio Diagram is a Lie: Catching Network Drift Before Users Complain
If you still rely on a Visio diagram created six months ago to understand your network, you are flying blind. A recent article on DevOps.com...
When Malware Hits the Helpdesk: Why Siloed Tools Delay Remediation of Compromised Devices
We talk a lot about "zero-day exploits" and "supply chain attacks" in the security operations center (SOC), but for the rest of the IT depar...
The Tab-Switching Trap: Why Disconnected RMM and Monitoring Tools Are Killing Your MTTR
The IT industry is currently obsessed with the concept of integration—specifically, how different systems can talk to each other to create a...
Why Waiting for User Complaints is Failing Your IT Ops: The Danger of Reactive Monitoring
The Trap of Reactive Responses in IT Operations There is a fascinating discussion happening in the tech world right now about "emotion-readi...
Why API-Only AI and Tool Sprawl Are Killing Your MSP Margins (And How to Fix It)
Why API-Only AI and Tool Sprawl Are Killing Your MSP Margins (And How to Fix It) If you are managing an MSP or an internal IT department, yo...
60% Error Rate: Why Unfiltered Alerts Break Your Ops Team (Just Like Ontario’s AI Scribes)
The Hallucination Problem in IT Operations You probably saw the news out of Ontario recently. Auditors found that AI "scribe" tools used by ...
The Hard Drive Shortage is Real: Why Your Patch Strategy is About to Break Your Storage
If you’ve tried to buy enterprise-grade storage lately, you know the pain. The market is tight, and according to a recent report by NetworkW...
Why Your Network Map is Wrong the Moment You Print It: A Guide to Live Visibility
Cisco Systems just posted a massive quarter, with revenue hitting $15.8 billion and AI infrastructure orders skyrocketing to $9 billion. CEO...
The Post-Breach Ticket Spike: Why Contextless Helpdesks Fail Your Users
When news breaks of a major data breach like the recent Canvas incident—where student data was stolen and attackers falsely claimed deletion...