Security Insights
Latest threat analysis, industry news, and security best practices from our expert team.
The Tuesday Night Outage: Why Your Patch Management Needs to Talk to Your Monitoring
The Tuesday Night Outage: Why Your Patch Management Needs to Talk to Your Monitoring This week, the tech world watched as Canonical, the com...
From Quarterly Scans to Live Maps: How to Stop Network Blind Spots From Creating IT Disasters
From Quarterly Scans to Live Maps: How to Stop Network Blind Spots From Creating IT Disasters Stale network diagrams and quarterly scans lea...
Why Your Helpdesk Floods After Windows Updates — and How to Get Ahead of the Tickets
Microsoft’s recent non-security update on April 30—the first major release following Satya Nadella’s public vow to “win back fans” by priori...
The Hidden Cost of Tool Sprawl: When Your RMM, Helpdesk, and Monitor Don't Talk to Each Other
The Public Accounts Committee (PAC) recently heaped praise on the Bank of England for a large-scale tech migration, calling it a "rare examp...
Managing Your 'Hybrid Fleet': Why Traditional Monitoring Fails When Infrastructure Goes Autonomous
The British Royal Navy recently announced a strategic shift toward a "Hybrid Navy"—a mix of traditional crewed vessels supported by autonomo...
Why Enterprise Architecture Fails at the Helpdesk Level (And How to Fix It)
We talk a lot about Enterprise Architecture (EA) frameworks like TOGAF in the boardroom. The Open Group Architecture Framework (TOGAF) is de...
Critical cPanel Vulnerability Active: Why Your Disconnected RMM is a Liability
Critical cPanel Vulnerability Active: Why Your Disconnected RMM is a Liability If you manage hosting infrastructure or work for an MSP with ...
The Hidden Cost of Tool Sprawl: When Your RMM and Monitoring Don't Talk
The tech landscape is shifting. According to a recent analysis in The Register, consumers are increasingly turning to the preowned market—pu...
When Automation Goes Wrong: Preventing Fleet-Wide Disasters with Controlled Self-Healing
When Automation Goes Wrong: Preventing Fleet-Wide Disasters with Controlled Self-Healing There is a growing fear in the IT industry right no...